As of 14th May 2018, the new European General Data Protection Regulation (GDPR) comes into effect. The privacy policy explains how personal information is collected and used. The policy may change from time to time according to the change of regulation, which you may receive a notification.

Your privacy is important

Ceramic Fitch, is a sole trade small business. It respects your information and privacy. Under no circumstances is your information ever sold or rented to a third party.

Storage of data

Your name and email address are collected by Square space, mailing list service provider, if you signed up to my mailing list via the website. Occasionally your personal information will be collected directly from events or via email enquiry.

Collection of further information such as your postal address in order to fulfil your request and customer support when orders are placed.

When you provide your personal information to sign up to the newsletter, place an order or send / reply to a message, we understand that you consent to collecting information and using it for that specific purpose only.

What happens with your information?

When you are on my mailing list, you will receive emails containing the information on new products. A Newsletter is for you to enjoy and be notified of relevant dates and information about Ceramic Fitch that you may be interested in.

Third party service and payment providers

The website and online shop are hosted on Squarespace. Inc. (Squarespace) They provide an online e-commerce platform that allows products to be sold to you. Your information is stored securely by Squarespace when an order has been placed. For the Squarespace Privacy Policy, please find it here.

Squarespace uses third party payment providers to assist in proceeding your personal information in order to complete your order via the online shop. They only collect information that is required for purchase related transaction, and this will be done by Stripes. For the Stripes Privacy Policy, please find it here.

Your information will be shared to other service providers such as Royal Mail and other courier services, in order to complete your request. This is only to the extent necessary to perform these services.

Cookies

Like most website, when you visit Ceramic Fitch website hosted by Squarespace, Cookies are used for data files to collect certain information. For more information, please visit Squarespace cookie policy, which you can find it here.

Your right to access and delete

When you place an order or sign up to the newsletter, your information will be on my record unless and until you ask me to delete the information. You can do this at any time by clicking unsubscribe button on the bottom of my newsletter or via email to ceramicfitch@outlook.com

Contact

If you would like to correct, amend or delete any of your personal information, or simply you would like more information about my products, you can always contact us by email, at: ceramicfitch@outlook.com